Privacy Policy

Inca Trail Specialist is a specialist travel brand operated by the Happy Gringo Tours team in Cusco, Peru. This policy explains how we handle personal information submitted through this website, our enquiry forms, customer accounts, email and WhatsApp.

Depending on how you use the website, we may collect your name, email address, telephone or WhatsApp number, nationality, travel dates, group size, tour preferences and the content of your enquiry.

When a reservation requires official permits or tickets, we may also request passport details, date of birth and other traveler information required by the relevant authority or supplier. Account holders may choose to save profile information and favorite tours.

We use personal information to answer enquiries, check permit availability, recommend suitable routes, prepare quotations, process bookings, coordinate transport, accommodation, guides and tickets, provide customer support, maintain accounts and comply with legal or accounting obligations.

We do not sell personal information. Marketing messages are sent only when permitted, and you may ask us to stop at any time.

To organize a requested trip, we may share the minimum necessary information with authorized permit and ticket systems, transport companies, accommodation providers, guides, payment processors and other suppliers involved in the itinerary.

Services such as WhatsApp, Google Analytics, email hosting and payment platforms may process information under their own privacy terms and may operate outside Peru.

The website may collect technical information such as browser type, device type, approximate location derived from an IP address, pages viewed and interaction events. We use this information to understand website performance, prevent abuse and improve the experience.

Essential browser storage may be used for security, sessions, saved preferences and account functions. Google Analytics may also receive usage events through the measurement identifier installed on this website.

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including customer support, booking administration, legal requirements and dispute resolution. We use reasonable administrative and technical safeguards, although no online system can guarantee absolute security.

Under Peru’s Personal Data Protection Law No. 29733 and its applicable regulations, you may request information about the processing of your data and exercise rights of access, rectification, cancellation or deletion, and opposition, when applicable.

Send your request to info@incatrailspecialist.com. We may need to verify your identity before completing a request.

A parent or legal guardian must provide and authorize information relating to a minor traveler. Our website and services are not intended for children to use independently.

We may update this policy when our services, suppliers or legal obligations change. The latest version will remain available on this page.

Questions may be sent to info@incatrailspecialist.com or by WhatsApp at +51 918 885 164.